Effective Date: March 12, 2026

1. Introduction

These Terms of Service ("Terms") govern your access to and use of the Cambria Intelligence Platform ("Platform") operated by Go Cambria, Inc. ("we," "our," "us"). By accessing or using the Platform at spapi.gocambria.com or any associated services, you agree to be bound by these Terms. If you do not agree, do not use the Platform.

2. Eligibility

The Platform is intended for use by authorized Amazon sellers and brand owners, or their designated representatives. You must be at least 18 years of age and have the legal authority to enter into these Terms on behalf of yourself or your organization.

3. Account Registration and Security

To access the Platform, you must create an account with a valid email address and password. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.

Passwords must meet our security requirements, including minimum length and complexity standards, as specified during account creation. We reserve the right to enforce password expiration and account lockout policies for security purposes.

4. Amazon Seller Account Authorization

The Platform connects to your Amazon seller accounts through the official Amazon Selling Partner API (SP-API). By authorizing the Platform through Amazon's OAuth workflow, you grant us permission to access your seller account data — including inventory, sales, orders, advertising, and account health information — solely for the purpose of providing the analytics and tools described on our website. You may disconnect any seller account at any time through the Platform dashboard.

5. Acceptable Use

You agree to use the Platform only for its intended purpose of Amazon seller analytics and management. You agree not to:

• Attempt to gain unauthorized access to the Platform, other user accounts, or our systems.
• Use the Platform to violate any applicable law, regulation, or Amazon policy.
• Reverse engineer, decompile, or attempt to extract the source code of the Platform.
• Use automated scripts, bots, or scrapers to access the Platform outside of its intended interface.
• Share your account credentials with unauthorized individuals.
• Resell, sublicense, or redistribute access to the Platform without our written consent.

6. Data Handling

Our collection, use, storage, and protection of data — including Amazon-sourced data — is governed by our Privacy Policy, available at https://www.gocambria.com/privacy. We comply with Amazon's Data Protection Policy (DPP) and Acceptable Use Policy (AUP) in all handling of seller and customer data.

We do not sell, share, or provide your Amazon data to any third party. Data is used solely to power the analytics and tools within your Platform dashboard.

7. Intellectual Property

The Platform, including its design, code, features, documentation, and branding, is the intellectual property of Go Cambria, Inc. and is protected by applicable copyright, trademark, and other intellectual property laws. Nothing in these Terms grants you any right, title, or interest in the Platform beyond the limited right to use it in accordance with these Terms.

Your Amazon seller data remains your property. We claim no ownership over any data you provide or that is retrieved from Amazon on your behalf.

8. Subscription and Billing

Access to the Platform requires a paid subscription as described on our pricing page at https://www.gocambria.com/app-pricing. Subscriptions are billed monthly at the applicable rate. All fees are non-refundable except as required by applicable law.

We reserve the right to modify pricing with 30 days’ written notice. Continued use of the Platform after a price change constitutes acceptance of the new pricing.

9. Service Availability

We strive to maintain the availability of the Platform but do not guarantee uninterrupted or error-free access. The Platform may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control — including Amazon API outages, AWS service disruptions, or force majeure events.

We are not liable for any loss or damage resulting from service interruptions.

10. Account Termination

Either party may terminate the subscription at any time. You may cancel your subscription by contacting us at info@gocambria.com. Upon termination:

• Your access to the Platform will be revoked.
• All associated data — including inventory snapshots, order records, ad performance history, and creative assets — will be permanently deleted from our systems within 30 days.
• Any outstanding fees remain due and payable.

We reserve the right to suspend or terminate your account immediately if you violate these Terms, Amazon’s policies, or applicable law.

11. Limitation of Liability

To the maximum extent permitted by law, Go Cambria, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform — including lost profits, lost data, or business interruption — regardless of the cause of action or theory of liability.

Our total liability for any claim arising from these Terms or your use of the Platform shall not exceed the total fees paid by you to us in the twelve (12) months preceding the claim.

12. Disclaimer of Warranties

The Platform is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Platform will meet your specific requirements or that the data provided will be error-free.

13. Indemnification

You agree to indemnify and hold harmless Go Cambria, Inc., its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from your use of the Platform, your violation of these Terms, or your violation of any applicable law or third-party rights.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Virginia, United States, without regard to its conflict of laws provisions. Any disputes arising from these Terms shall be resolved in the state or federal courts located in Virginia.

15. Changes to These Terms

We may update these Terms at any time. The updated "Effective Date" will reflect the latest version. Continued use of the Platform after changes constitutes acceptance of the revised Terms. For material changes, we will make reasonable efforts to notify you via email or through the Platform.

16. Contact Us

If you have questions about these Terms, please contact us at info@gocambria.com or visit https://www.gocambria.com/contact.

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